Refund and Cancellation Policy

Refund and Cancellation Policy

Thank you for choosing eEssential Services. This Refund and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations associated with our services.

Cancellation Policy:

  1. Cancellation Requests: Customers may request to cancel a service by contacting us at contact@eessentialservices.com. The eligibility for cancellation and any associated fees will depend on the type of service and the stage of completion.

Refund Policy:

  1. Refund Eligibility:

    • Digital Products and Services: Fees for digital products and services are generally non-refundable once the service has been initiated or delivered.
    • Physical Products: If you receive a damaged or defective physical product, please contact us within 3 days of receiving the item for a refund or replacement.
  2. Refund Processing:

    • Refunds, if approved, will be processed using the same method as the original payment. Please allow 3 days for the refund to be credited to your account.
  3. Service Discontinuation:

    • eEssential Services reserves the right to discontinue or modify any service without prior notice. In the event of service discontinuation, eligible refunds will be processed according to the terms outlined in this policy.
  4. Cancellation Fees:

    • Depending on the service and the stage of completion, cancellation fees may apply. Details regarding applicable fees will be provided upon cancellation request.
  5. Exceptions and Special Cases:

    • In certain circumstances, eEssential Services may consider exceptions to the standard refund and cancellation policy. These exceptions will be evaluated on a case-by-case basis, and decisions will be at the discretion of eEssential Services.
  6. Contact Information:

  7. Policy Updates:

    • We reserve the right to update or modify this Refund and Cancellation Policy at any time. Changes will be effective immediately and will be communicated through our website or other channels.

By using eEssential Services, you agree to the terms outlined in this Refund and Cancellation Policy. If you have any questions or concerns, please contact us.